Customer Service Representative Salary in West Virginia
Based on 10K+ workers in West Virginia
Median Annual Salary (WV)
$38,430
$18.48/hr
vs National Average
$43,855
-12.4% vs national median
Salary Range (10th–90th)
$30K – $57K
10K employed in West Virginia
The median Customer Service Representative salary in West Virginia is $38,430 per year, which is equivalent to about $18 per hour. This figure is 12.4% lower than the national average for this role. Currently, there are approximately 9,860 Customer Service Representatives employed across the state.
Several factors influence the Customer Service Representative salary in West Virginia. These can include years of experience, the specific industry of the employer, and the geographic location within the state. Additionally, the size and revenue of the company can also play a significant role in determining an individual's earning potential.
Salary Distribution — Customer Service Representative in West Virginia
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $29,590 |
| 25th percentile | $34,440 |
| Median (50th percentile) | $38,430 |
| 75th percentile | $48,500 |
| 90th percentile | $56,970 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in West Virginia tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in West Virginia vs National
| Year | Median Salary (West Virginia) |
|---|---|
| 2025 | $38,430 |
| 2026 (projected) | $39,583 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | West Virginia Median | National Median |
|---|---|---|
| 2025 | $38,430 | $43,855 |
| 2026 (projected) | $39,583 | $45,171 |
Customer Service Representative Salary by Experience Level in West Virginia
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $34,440 |
| Mid-level | 3-5 yrs | $38,430 |
| Senior | 6-9 yrs | $48,500 |
| Staff / Lead | 10+ yrs | $56,970 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in West Virginia
How other high-demand occupations in West Virginia compare to Customer Service Representative ($38,430 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in WV | $42,890 | +11.6% | $20.62/hr |
| Administrative Assistant in WV | $40,370 | +5.0% | $19.41/hr |
| Receptionist in WV | $31,920 | -16.9% | $15.35/hr |
| Pharmacy Technician in WV | $38,210 | -0.6% | $18.37/hr |
| Maintenance and Repair Worker in WV | $38,890 | +1.2% | $18.70/hr |
| Dental Assistant in WV | $37,960 | -1.2% | $18.25/hr |
| Automotive Service Technician in WV | $37,660 | -2.0% | $18.11/hr |
| Firefighter in WV | $37,350 | -2.8% | $17.96/hr |
| Medical Assistant in WV | $37,180 | -3.3% | $17.88/hr |
| Nursing Assistant (CNA) in WV | $36,720 | -4.4% | $17.65/hr |
| Graphic Designer in WV | $40,350 | +5.0% | $19.40/hr |
| Waiter and Waitress in WV | $35,380 | -7.9% | $17.01/hr |
Frequently Asked Questions
What is the typical salary range for a Customer Service Representative in West Virginia?
- The salary range for a Customer Service Representative in West Virginia typically falls between $29,590 and $56,970 annually. This means that while some individuals may earn closer to the lower end, others with more experience or in specialized roles can significantly exceed the median salary of $38,430.
How does the West Virginia Customer Service Representative salary compare to the national average?
- Customer Service Representatives in West Virginia earn, on average, 12.4% less than their counterparts nationwide. The median salary in West Virginia is $38,430 per year, while the national median is higher, reflecting regional economic differences.
What is the hourly wage for a Customer Service Representative in West Virginia?
- The average hourly wage for a Customer Service Representative in West Virginia is around $18 per hour. Based on the median annual salary of $38,430, this hourly rate is a good benchmark for understanding compensation on a more frequent basis.
How many Customer Service Representatives are employed in West Virginia?
- There are approximately 9,860 Customer Service Representatives currently employed within West Virginia. This number indicates a significant presence of these roles within the state's workforce, supporting various industries.