Customer Service Representative Salary in Indiana
Based on 45K+ workers in Indiana
Median Annual Salary (IN)
$43,140
$20.74/hr
vs National Average
$43,855
-1.6% vs national median
Salary Range (10th–90th)
$31K – $63K
45K employed in Indiana
The median salary for a Customer Service Representative in Indiana is $43,140 per year, which translates to about $21 per hour. This figure is slightly lower than the national average, with Indiana's average falling 1.6% below the national median. Approximately 44,630 individuals are employed in this role across the state.
Several factors can influence the Customer Service Representative salary in Indiana. Experience level plays a significant role, with entry-level positions typically earning less than those with several years of dedicated service. Location within Indiana, the size and type of the employing company, and specific responsibilities can also impact compensation, affecting where an individual falls within the $31,060 to $62,620 annual salary range.
Salary Distribution — Customer Service Representative in Indiana
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $31,060 |
| 25th percentile | $36,090 |
| Median (50th percentile) | $43,140 |
| 75th percentile | $50,320 |
| 90th percentile | $62,620 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in Indiana tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in Indiana vs National
| Year | Median Salary (Indiana) |
|---|---|
| 2025 | $43,140 |
| 2026 (projected) | $44,434 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | Indiana Median | National Median |
|---|---|---|
| 2025 | $43,140 | $43,855 |
| 2026 (projected) | $44,434 | $45,171 |
Customer Service Representative Salary by Experience Level in Indiana
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $36,090 |
| Mid-level | 3-5 yrs | $43,140 |
| Senior | 6-9 yrs | $50,320 |
| Staff / Lead | 10+ yrs | $62,620 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in Indiana
How other high-demand occupations in Indiana compare to Customer Service Representative ($43,140 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in IN | $47,820 | +10.8% | $22.99/hr |
| Administrative Assistant in IN | $44,270 | +2.6% | $21.28/hr |
| Receptionist in IN | $36,160 | -16.2% | $17.38/hr |
| Rehabilitation Counselor in IN | $44,390 | +2.9% | $21.34/hr |
| Pharmacy Technician in IN | $44,560 | +3.3% | $21.42/hr |
| Medical Assistant in IN | $45,110 | +4.6% | $21.69/hr |
| Title Examiner in IN | $46,150 | +7.0% | $22.19/hr |
| Real Estate Sales Agent in IN | $46,880 | +8.7% | $22.54/hr |
| Nursing Assistant (CNA) in IN | $38,330 | -11.1% | $18.43/hr |
| Social Worker in IN | $48,300 | +12.0% | $23.22/hr |
| Air Traffic Controller in IN | $37,730 | -12.5% | $18.14/hr |
| Dental Assistant in IN | $48,670 | +12.8% | $23.40/hr |
Frequently Asked Questions
What is the typical salary for a Customer Service Representative in Indiana?
- The median salary for a Customer Service Representative in Indiana is $43,140 per year, or approximately $21 per hour. This means half of all Customer Service Representatives in the state earn less than this amount, while the other half earn more.
What is the salary range for Customer Service Representatives in Indiana?
- The salary range for Customer Service Representatives in Indiana generally falls between $31,060 and $62,620 annually. This indicates that while some may start at a lower end of around $31,060, experienced professionals can command salaries up to $62,620.
How does the Customer Service Representative salary in Indiana compare to the national average?
- The Customer Service Representative salary in Indiana is slightly below the national average. Indiana's median salary is 1.6% lower than the national median for this occupation.
How many Customer Service Representatives are employed in Indiana?
- Indiana employs a significant number of Customer Service Representatives, with a total of 44,630 individuals working in this capacity across the state. This suggests a substantial job market for this role.