Customer Service Representative Salary in Virginia
Based on 60K+ workers in Virginia
Median Annual Salary (VA)
$42,730
$20.54/hr
vs National Average
$43,855
-2.6% vs national median
Salary Range (10th–90th)
$31K – $61K
60K employed in Virginia
The median Customer Service Representative salary in Virginia is $42,730 per year, which translates to approximately $21 per hour. This figure is slightly lower than the national average, by about 2.6%. With nearly 60,000 individuals employed in this role across the state, it represents a significant sector of the Virginia workforce.
Several factors can influence the Customer Service Representative salary in Virginia. Experience level is a primary driver, with more seasoned professionals often earning higher wages. Location within Virginia can also play a role, as can the specific industry and size of the company employing the representative. Benefits packages and performance-based bonuses can also affect overall compensation.
Salary Distribution — Customer Service Representative in Virginia
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $31,210 |
| 25th percentile | $35,940 |
| Median (50th percentile) | $42,730 |
| 75th percentile | $49,940 |
| 90th percentile | $61,350 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in Virginia tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in Virginia vs National
| Year | Median Salary (Virginia) |
|---|---|
| 2025 | $42,730 |
| 2026 (projected) | $44,012 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | Virginia Median | National Median |
|---|---|---|
| 2025 | $42,730 | $43,855 |
| 2026 (projected) | $44,012 | $45,171 |
Customer Service Representative Salary by Experience Level in Virginia
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $35,940 |
| Mid-level | 3-5 yrs | $42,730 |
| Senior | 6-9 yrs | $49,940 |
| Staff / Lead | 10+ yrs | $61,350 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in Virginia
How other high-demand occupations in Virginia compare to Customer Service Representative ($42,730 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in VA | $51,620 | +20.8% | $24.82/hr |
| Administrative Assistant in VA | $47,620 | +11.4% | $22.89/hr |
| Receptionist in VA | $37,060 | -13.3% | $17.82/hr |
| Nursing Assistant (CNA) in VA | $43,200 | +1.1% | $20.77/hr |
| Construction Laborer in VA | $43,560 | +1.9% | $20.94/hr |
| Security Guard in VA | $43,640 | +2.1% | $20.98/hr |
| Pharmacy Technician in VA | $44,610 | +4.4% | $21.45/hr |
| Medical Assistant in VA | $44,740 | +4.7% | $21.51/hr |
| Waiter and Waitress in VA | $44,760 | +4.8% | $21.52/hr |
| Dental Assistant in VA | $46,670 | +9.2% | $22.44/hr |
| Rehabilitation Counselor in VA | $47,530 | +11.2% | $22.85/hr |
| Restaurant Cook in VA | $36,750 | -14.0% | $17.67/hr |
Frequently Asked Questions
What is the typical salary range for a Customer Service Representative in Virginia?
- The salary range for Customer Service Representatives in Virginia typically falls between $31,210 and $61,350 annually. This means that while the median salary is $42,730, some individuals earn less and others earn more.
How does the average Customer Service Representative salary in Virginia compare to the national average?
- The average Customer Service Representative salary in Virginia is approximately 2.6% lower than the national average. This indicates that while Virginia offers competitive wages, they are slightly below the national median for this profession.
What is the hourly pay for a Customer Service Representative in Virginia?
- Based on the median annual salary of $42,730, the average hourly pay for a Customer Service Representative in Virginia is around $21. This hourly rate can vary depending on the specific employer and the individual's experience.
How many Customer Service Representatives are employed in Virginia?
- There are a substantial number of Customer Service Representatives working in Virginia, with a total employment figure of 59,850. This indicates a strong demand for these roles across various industries within the state.