Customer Service Representative Salary in Ohio
Based on 86K+ workers in Ohio
Median Annual Salary (OH)
$45,610
$21.93/hr
vs National Average
$43,855
+4.0% vs national median
Salary Range (10th–90th)
$31K – $63K
86K employed in Ohio
The median salary for a Customer Service Representative in Ohio is $45,610 per year, or approximately $22 per hour. This figure is slightly above the national average by 4.0%, indicating a healthy demand for these roles within the state. With a substantial 85,930 individuals employed in this capacity, Ohio offers numerous opportunities for customer service professionals.
Several factors influence the Customer Service Representative salary in Ohio. These include the specific industry, the employer's size and location within the state, and the representative's years of experience and specialized skills. Entry-level positions may start around $31,340, while highly experienced professionals in demanding roles can earn up to $63,210 annually.
Salary Distribution — Customer Service Representative in Ohio
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $31,340 |
| 25th percentile | $37,440 |
| Median (50th percentile) | $45,610 |
| 75th percentile | $52,510 |
| 90th percentile | $63,210 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in Ohio tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in Ohio vs National
| Year | Median Salary (Ohio) |
|---|---|
| 2025 | $45,610 |
| 2026 (projected) | $46,978 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | Ohio Median | National Median |
|---|---|---|
| 2025 | $45,610 | $43,855 |
| 2026 (projected) | $46,978 | $45,171 |
Customer Service Representative Salary by Experience Level in Ohio
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $37,440 |
| Mid-level | 3-5 yrs | $45,610 |
| Senior | 6-9 yrs | $52,510 |
| Staff / Lead | 10+ yrs | $63,210 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in Ohio
How other high-demand occupations in Ohio compare to Customer Service Representative ($45,610 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in OH | $48,810 | +7.0% | $23.47/hr |
| Administrative Assistant in OH | $46,230 | +1.4% | $22.23/hr |
| Receptionist in OH | $35,920 | -21.2% | $17.27/hr |
| Social Worker in OH | $46,080 | +1.0% | $22.15/hr |
| Real Estate Sales Agent in OH | $46,240 | +1.4% | $22.23/hr |
| Dental Assistant in OH | $47,970 | +5.2% | $23.06/hr |
| Medical Assistant in OH | $42,810 | -6.1% | $20.58/hr |
| Rehabilitation Counselor in OH | $42,620 | -6.6% | $20.49/hr |
| Automotive Service Technician in OH | $48,710 | +6.8% | $23.42/hr |
| Judicial Law Clerk in OH | $49,840 | +9.3% | $23.96/hr |
| Audio and Video Technician in OH | $49,890 | +9.4% | $23.99/hr |
| Pharmacy Technician in OH | $40,650 | -10.9% | $19.54/hr |
Frequently Asked Questions
What is the average salary for a Customer Service Representative in Ohio?
- The median salary for a Customer Service Representative in Ohio is $45,610 per year, which equates to about $22 per hour. This reflects the overall earning potential for this role within the state.
What is the salary range for Customer Service Representatives in Ohio?
- The typical salary range for Customer Service Representatives in Ohio falls between $31,340 and $63,210 per year. This wide range accounts for variations in experience, location, and employer.
How does the Customer Service Representative salary in Ohio compare to the national average?
- Customer Service Representative salaries in Ohio are 4.0% higher than the national average. This suggests that the cost of living or demand for these roles may be slightly elevated in Ohio.
How many Customer Service Representatives are employed in Ohio?
- There are approximately 85,930 Customer Service Representatives employed in Ohio. This indicates a significant job market for individuals in this profession within the state.