Customer Service Representative Salary in New York
Based on 141K+ workers in New York
Median Annual Salary (NY)
$48,000
$23.08/hr
vs National Average
$43,855
+9.5% vs national median
Salary Range (10th–90th)
$36K – $76K
141K employed in New York
The median Customer Service Representative salary in New York is $48,000 per year, which translates to approximately $23 per hour. This figure is 9.5% higher than the national average, reflecting the higher cost of living and demand for customer support roles within the state.
Several factors can influence the Customer Service Representative salary in New York. These include years of experience, the specific industry of employment, the size and profitability of the company, and geographical location within New York. Entry-level positions may start closer to the lower end of the $36,270 range, while experienced professionals in high-demand areas could earn up to $76,280.
Salary Distribution — Customer Service Representative in New York
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $36,270 |
| 25th percentile | $40,360 |
| Median (50th percentile) | $48,000 |
| 75th percentile | $60,280 |
| 90th percentile | $76,280 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in New York tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in New York vs National
| Year | Median Salary (New York) |
|---|---|
| 2025 | $48,000 |
| 2026 (projected) | $49,440 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | New York Median | National Median |
|---|---|---|
| 2025 | $48,000 | $43,855 |
| 2026 (projected) | $49,440 | $45,171 |
Customer Service Representative Salary by Experience Level in New York
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $40,360 |
| Mid-level | 3-5 yrs | $48,000 |
| Senior | 6-9 yrs | $60,280 |
| Staff / Lead | 10+ yrs | $76,280 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in New York
How other high-demand occupations in New York compare to Customer Service Representative ($48,000 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in NY | $58,160 | +21.2% | $27.96/hr |
| Administrative Assistant in NY | $49,600 | +3.3% | $23.85/hr |
| Receptionist in NY | $43,080 | -10.3% | $20.71/hr |
| Medical Assistant in NY | $48,000 | +0.0% | $23.08/hr |
| Rehabilitation Counselor in NY | $47,960 | -0.1% | $23.06/hr |
| Dental Assistant in NY | $48,110 | +0.2% | $23.13/hr |
| Nursing Assistant (CNA) in NY | $48,590 | +1.2% | $23.36/hr |
| Waiter and Waitress in NY | $47,020 | -2.0% | $22.61/hr |
| Security Guard in NY | $44,240 | -7.8% | $21.27/hr |
| Pharmacy Technician in NY | $43,930 | -8.5% | $21.12/hr |
| Restaurant Cook in NY | $43,680 | -9.0% | $21.00/hr |
| Air Traffic Controller in NY | $42,000 | -12.5% | $20.19/hr |
Frequently Asked Questions
What is the typical salary for a Customer Service Representative in New York?
- The median salary for a Customer Service Representative in New York is $48,000 annually. This means that half of all Customer Service Representatives in the state earn more than this amount, and half earn less.
What is the salary range for Customer Service Representatives in New York?
- The salary range for Customer Service Representatives in New York generally falls between $36,270 and $76,280 per year. This broad range reflects variations in experience, location, and employer.
How does the Customer Service Representative salary in New York compare to the national average?
- Customer Service Representative salaries in New York are 9.5% higher than the national average. This indicates that the earning potential for this role is significantly above the nationwide median.
How many Customer Service Representatives are employed in New York?
- There are approximately 141,090 Customer Service Representatives employed in New York. This substantial number highlights the significant presence of this role within the state's workforce.