Customer Service Representative Salary in New Jersey
Based on 60K+ workers in New Jersey
Median Annual Salary (NJ)
$47,740
$22.95/hr
vs National Average
$43,855
+8.9% vs national median
Salary Range (10th–90th)
$36K – $72K
60K employed in New Jersey
The median Customer Service Representative salary in New Jersey is $47,740 per year, which translates to approximately $23 per hour. This figure is notable as it stands 8.9% higher than the national average for this role, indicating a potentially more lucrative market for customer service professionals in the Garden State.
Several factors can influence a Customer Service Representative salary in New Jersey, including years of experience, the specific industry of employment, and the geographic location within the state. Larger metropolitan areas may offer higher compensation, while specialized skills or advanced certifications can also command a premium, pushing salaries beyond the typical range.
Salary Distribution — Customer Service Representative in New Jersey
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $35,520 |
| 25th percentile | $39,410 |
| Median (50th percentile) | $47,740 |
| 75th percentile | $59,070 |
| 90th percentile | $72,040 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in New Jersey tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in New Jersey vs National
| Year | Median Salary (New Jersey) |
|---|---|
| 2025 | $47,740 |
| 2026 (projected) | $49,172 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | New Jersey Median | National Median |
|---|---|---|
| 2025 | $47,740 | $43,855 |
| 2026 (projected) | $49,172 | $45,171 |
Customer Service Representative Salary by Experience Level in New Jersey
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $39,410 |
| Mid-level | 3-5 yrs | $47,740 |
| Senior | 6-9 yrs | $59,070 |
| Staff / Lead | 10+ yrs | $72,040 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in New Jersey
How other high-demand occupations in New Jersey compare to Customer Service Representative ($47,740 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in NJ | $58,300 | +22.1% | $28.03/hr |
| Administrative Assistant in NJ | $50,260 | +5.3% | $24.16/hr |
| Receptionist in NJ | $41,650 | -12.8% | $20.02/hr |
| Medical Assistant in NJ | $47,210 | -1.1% | $22.70/hr |
| Nursing Assistant (CNA) in NJ | $46,830 | -1.9% | $22.51/hr |
| Dental Assistant in NJ | $49,390 | +3.5% | $23.75/hr |
| Rehabilitation Counselor in NJ | $49,730 | +4.2% | $23.91/hr |
| Waiter and Waitress in NJ | $44,960 | -5.8% | $21.62/hr |
| Air Traffic Controller in NJ | $42,480 | -11.0% | $20.42/hr |
| Tutor in NJ | $53,780 | +12.7% | $25.86/hr |
| Maintenance and Repair Worker in NJ | $54,810 | +14.8% | $26.35/hr |
| Pharmacy Technician in NJ | $39,610 | -17.0% | $19.04/hr |
Frequently Asked Questions
What is the typical salary range for a Customer Service Representative in New Jersey?
- The salary range for a Customer Service Representative in New Jersey generally falls between $35,520 and $72,040 annually. The median salary sits at $47,740 per year, providing a good benchmark within this spectrum.
How does the Customer Service Representative salary in New Jersey compare to the national average?
- Customer Service Representatives in New Jersey earn, on average, 8.9% more than their counterparts across the United States. This means the median salary of $47,740 in New Jersey is a more favorable figure compared to the national median.
What is the hourly rate for a Customer Service Representative in New Jersey?
- Based on the median annual salary of $47,740, a Customer Service Representative in New Jersey can expect to earn around $23 per hour. This hourly rate is a useful metric for those considering part-time roles or comparing compensation structures.
How many Customer Service Representatives are employed in New Jersey?
- There are a significant number of Customer Service Representatives working in New Jersey, with a total employment figure of 59,690. This indicates a robust job market for individuals in this profession within the state.