Customer Service Representative Salary in Michigan
Based on 71K+ workers in Michigan
Median Annual Salary (MI)
$43,950
$21.13/hr
vs National Average
$43,855
+0.2% vs national median
Salary Range (10th–90th)
$31K – $64K
71K employed in Michigan
The median Customer Service Representative salary in Michigan is $43,950 per year, which equates to roughly $21 per hour. This figure is very close to the national average, showing a slight increase of 0.2%. With 71,310 individuals employed in this role across the state, it represents a significant segment of the service industry.
Several factors influence the Customer Service Representative salary in Michigan. These include the specific industry of employment, the size and profitability of the company, and the geographic location within Michigan. Experience level and any specialized skills or certifications a representative possesses will also play a role in their earning potential, potentially pushing their salary beyond the typical range.
Salary Distribution — Customer Service Representative in Michigan
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $30,670 |
| 25th percentile | $36,150 |
| Median (50th percentile) | $43,950 |
| 75th percentile | $50,060 |
| 90th percentile | $63,830 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in Michigan tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in Michigan vs National
| Year | Median Salary (Michigan) |
|---|---|
| 2025 | $43,950 |
| 2026 (projected) | $45,269 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | Michigan Median | National Median |
|---|---|---|
| 2025 | $43,950 | $43,855 |
| 2026 (projected) | $45,269 | $45,171 |
Customer Service Representative Salary by Experience Level in Michigan
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $36,150 |
| Mid-level | 3-5 yrs | $43,950 |
| Senior | 6-9 yrs | $50,060 |
| Staff / Lead | 10+ yrs | $63,830 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in Michigan
How other high-demand occupations in Michigan compare to Customer Service Representative ($43,950 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in MI | $48,980 | +11.4% | $23.55/hr |
| Administrative Assistant in MI | $46,020 | +4.7% | $22.13/hr |
| Receptionist in MI | $37,470 | -14.7% | $18.01/hr |
| Pharmacy Technician in MI | $44,340 | +0.9% | $21.32/hr |
| Rehabilitation Counselor in MI | $44,580 | +1.4% | $21.43/hr |
| Tutor in MI | $40,350 | -8.2% | $19.40/hr |
| Maintenance and Repair Worker in MI | $47,580 | +8.3% | $22.88/hr |
| Medical Assistant in MI | $39,870 | -9.3% | $19.17/hr |
| Nursing Assistant (CNA) in MI | $39,570 | -10.0% | $19.02/hr |
| Dental Assistant in MI | $48,820 | +11.1% | $23.47/hr |
| Title Examiner in MI | $49,540 | +12.7% | $23.82/hr |
| Construction Laborer in MI | $49,590 | +12.8% | $23.84/hr |
Frequently Asked Questions
What is the average hourly wage for a Customer Service Representative in Michigan?
- The average hourly wage for a Customer Service Representative in Michigan is approximately $21 per hour. This is based on a median annual salary of $43,950.
What is the typical salary range for a Customer Service Representative in Michigan?
- The salary range for a Customer Service Representative in Michigan typically falls between $30,670 and $63,830 per year. The median salary is $43,950 annually.
How does the Customer Service Representative salary in Michigan compare to the national average?
- Customer Service Representative salaries in Michigan are very close to the national average, with a slight difference of +0.2%. This indicates that Michigan offers a competitive compensation landscape for these roles.
How many Customer Service Representatives are employed in Michigan?
- There are a substantial 71,310 Customer Service Representatives employed in Michigan. This indicates a strong demand for these customer-focused roles across the state.