Customer Service Representative Salary in Maryland
Based on 38K+ workers in Maryland
Median Annual Salary (MD)
$42,830
$20.59/hr
vs National Average
$43,855
-2.3% vs national median
Salary Range (10th–90th)
$33K – $64K
38K employed in Maryland
The median Customer Service Representative salary in Maryland is $42,830 per year, which translates to approximately $21 per hour. This figure indicates that half of Customer Service Representatives in the state earn more than this amount, and half earn less. The overall salary range for these positions in Maryland falls between $32,600 and $64,000 annually.
Several factors can influence the Customer Service Representative salary in Maryland. Experience level is a significant determinant, with entry-level positions typically paying towards the lower end of the $32,600 to $64,000 range. Location within Maryland, specific industry, and the size of the company also play a crucial role in determining an individual's compensation.
Salary Distribution — Customer Service Representative in Maryland
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $32,600 |
| 25th percentile | $36,430 |
| Median (50th percentile) | $42,830 |
| 75th percentile | $50,490 |
| 90th percentile | $64,000 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in Maryland tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in Maryland vs National
| Year | Median Salary (Maryland) |
|---|---|
| 2025 | $42,830 |
| 2026 (projected) | $44,115 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | Maryland Median | National Median |
|---|---|---|
| 2025 | $42,830 | $43,855 |
| 2026 (projected) | $44,115 | $45,171 |
Customer Service Representative Salary by Experience Level in Maryland
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $36,430 |
| Mid-level | 3-5 yrs | $42,830 |
| Senior | 6-9 yrs | $50,490 |
| Staff / Lead | 10+ yrs | $64,000 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in Maryland
How other high-demand occupations in Maryland compare to Customer Service Representative ($42,830 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in MD | $53,540 | +25.0% | $25.74/hr |
| Administrative Assistant in MD | $48,680 | +13.7% | $23.40/hr |
| Receptionist in MD | $38,100 | -11.0% | $18.32/hr |
| Data Analyst in MD | $42,850 | +0.0% | $20.60/hr |
| Nursing Assistant (CNA) in MD | $43,240 | +1.0% | $20.79/hr |
| Rehabilitation Counselor in MD | $40,860 | -4.6% | $19.64/hr |
| Pharmacy Technician in MD | $45,120 | +5.3% | $21.69/hr |
| Medical Assistant in MD | $46,410 | +8.4% | $22.31/hr |
| Construction Laborer in MD | $46,960 | +9.6% | $22.58/hr |
| Security Guard in MD | $38,220 | -10.8% | $18.38/hr |
| Home Health and Personal Care Aide in MD | $38,040 | -11.2% | $18.29/hr |
| Restaurant Cook in MD | $37,820 | -11.7% | $18.18/hr |
Frequently Asked Questions
How much does a Customer Service Representative make in Maryland?
- The median salary for a Customer Service Representative in Maryland is $42,830 per year. This means that while many earn around this figure, the salary can range from $32,600 on the lower end to $64,000 on the higher end.
What is the average hourly wage for a Customer Service Representative in Maryland?
- On average, Customer Service Representatives in Maryland earn about $21 per hour. This hourly rate aligns with the annual median salary of $42,830, offering a comparable perspective on their earnings.
Is the salary for Customer Service Representatives in Maryland higher or lower than the national average?
- Customer Service Representative salaries in Maryland are slightly lower than the national average, by approximately 2.3%. The median salary of $42,830 per year is a testament to this comparison.
What is the salary range for Customer Service Representatives in Maryland?
- The salary range for Customer Service Representatives in Maryland is quite broad, spanning from $32,600 to $64,000 annually. This wide range reflects the various factors influencing compensation, such as experience and location.