Customer Service Representative Salary in Kentucky
Based on 39K+ workers in Kentucky
Median Annual Salary (KY)
$38,700
$18.61/hr
vs National Average
$43,855
-11.8% vs national median
Salary Range (10th–90th)
$29K – $60K
39K employed in Kentucky
The median Customer Service Representative salary in Kentucky is $38,700 per year, which is $19 per hour. This figure is 11.8% lower than the national average, reflecting regional economic conditions. With 38,630 individuals employed in this role across the state, it represents a significant sector of the Kentucky workforce.
Several factors influence the Customer Service Representative salary in Kentucky. These include the specific industry, the size and profitability of the employing company, and the individual's years of experience and specialized skills. Location within Kentucky can also play a role, with some metropolitan areas potentially offering higher compensation.
Salary Distribution — Customer Service Representative in Kentucky
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $29,440 |
| 25th percentile | $35,290 |
| Median (50th percentile) | $38,700 |
| 75th percentile | $47,800 |
| 90th percentile | $59,810 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in Kentucky tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in Kentucky vs National
| Year | Median Salary (Kentucky) |
|---|---|
| 2025 | $38,700 |
| 2026 (projected) | $39,861 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | Kentucky Median | National Median |
|---|---|---|
| 2025 | $38,700 | $43,855 |
| 2026 (projected) | $39,861 | $45,171 |
Customer Service Representative Salary by Experience Level in Kentucky
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $35,290 |
| Mid-level | 3-5 yrs | $38,700 |
| Senior | 6-9 yrs | $47,800 |
| Staff / Lead | 10+ yrs | $59,810 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in Kentucky
How other high-demand occupations in Kentucky compare to Customer Service Representative ($38,700 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in KY | $46,550 | +20.3% | $22.38/hr |
| Administrative Assistant in KY | $44,200 | +14.2% | $21.25/hr |
| Receptionist in KY | $32,940 | -14.9% | $15.84/hr |
| Nursing Assistant (CNA) in KY | $38,370 | -0.9% | $18.45/hr |
| Pharmacy Technician in KY | $39,200 | +1.3% | $18.85/hr |
| Medical Assistant in KY | $39,270 | +1.5% | $18.88/hr |
| Tutor in KY | $39,990 | +3.3% | $19.23/hr |
| Firefighter in KY | $37,150 | -4.0% | $17.86/hr |
| Stocker and Order Filler in KY | $36,810 | -4.9% | $17.70/hr |
| Home Health and Personal Care Aide in KY | $36,440 | -5.8% | $17.52/hr |
| Security Guard in KY | $35,420 | -8.5% | $17.03/hr |
| Social Worker in KY | $42,570 | +10.0% | $20.47/hr |
Frequently Asked Questions
What is the typical salary range for a Customer Service Representative in Kentucky?
- The salary range for Customer Service Representatives in Kentucky typically falls between $29,440 and $59,810 annually. The median salary is $38,700 per year.
How does the average Customer Service Representative pay in Kentucky compare to the national average?
- Customer Service Representative salaries in Kentucky are 11.8% lower than the national average. This means that on average, a representative in Kentucky earns less than their counterparts across the country.
What is the hourly rate for a Customer Service Representative in Kentucky?
- Based on the median annual salary of $38,700, the average hourly rate for a Customer Service Representative in Kentucky is approximately $19 per hour. This is derived from a standard 40-hour work week.
How many Customer Service Representatives are employed in Kentucky?
- There are approximately 38,630 Customer Service Representatives employed in Kentucky. This indicates a substantial job market for this role within the state.