Customer Service Representative Salary in Connecticut
Based on 24K+ workers in Connecticut
Median Annual Salary (CT)
$48,090
$23.12/hr
vs National Average
$43,855
+9.7% vs national median
Salary Range (10th–90th)
$37K – $74K
24K employed in Connecticut
The median Customer Service Representative salary in Connecticut is $48,090 per year, or $23 per hour. This figure is approximately 9.7% higher than the national average for this role. With 24,490 individuals employed in this capacity within the state, Connecticut offers a competitive landscape for customer service professionals.
Several factors can influence the Customer Service Representative salary in Connecticut. Experience level, industry, and specific employer can all play a significant role. Additionally, the geographic location within Connecticut may affect earning potential, with metropolitan areas potentially offering higher salaries than rural regions.
Salary Distribution — Customer Service Representative in Connecticut
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $37,290 |
| 25th percentile | $40,460 |
| Median (50th percentile) | $48,090 |
| 75th percentile | $60,010 |
| 90th percentile | $73,650 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in Connecticut tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in Connecticut vs National
| Year | Median Salary (Connecticut) |
|---|---|
| 2025 | $48,090 |
| 2026 (projected) | $49,533 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | Connecticut Median | National Median |
|---|---|---|
| 2025 | $48,090 | $43,855 |
| 2026 (projected) | $49,533 | $45,171 |
Customer Service Representative Salary by Experience Level in Connecticut
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $40,460 |
| Mid-level | 3-5 yrs | $48,090 |
| Senior | 6-9 yrs | $60,010 |
| Staff / Lead | 10+ yrs | $73,650 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in Connecticut
How other high-demand occupations in Connecticut compare to Customer Service Representative ($48,090 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in CT | $59,970 | +24.7% | $28.83/hr |
| Administrative Assistant in CT | $57,210 | +19.0% | $27.50/hr |
| Receptionist in CT | $40,630 | -15.5% | $19.53/hr |
| Medical Assistant in CT | $47,430 | -1.4% | $22.80/hr |
| Pharmacy Technician in CT | $47,050 | -2.2% | $22.62/hr |
| Real Estate Sales Agent in CT | $46,770 | -2.7% | $22.49/hr |
| Nursing Assistant (CNA) in CT | $44,790 | -6.9% | $21.53/hr |
| Tutor in CT | $55,240 | +14.9% | $26.56/hr |
| Stocker and Order Filler in CT | $40,590 | -15.6% | $19.51/hr |
| Security Guard in CT | $39,920 | -17.0% | $19.19/hr |
| Rehabilitation Counselor in CT | $56,340 | +17.2% | $27.09/hr |
| Restaurant Cook in CT | $39,480 | -17.9% | $18.98/hr |
Frequently Asked Questions
What is the typical salary range for a Customer Service Representative in Connecticut?
- The salary range for a Customer Service Representative in Connecticut typically falls between $37,290 and $73,650 annually. This means that while many earn around the median of $48,090, there is significant variation based on experience and other factors.
How does the average Customer Service Representative salary in Connecticut compare to the rest of the country?
- Customer Service Representatives in Connecticut earn approximately 9.7% more than the national average. This suggests that the cost of living or demand for these roles in Connecticut may be higher than in many other states.
Is it common to find Customer Service Representative jobs in Connecticut?
- Yes, there are a substantial number of Customer Service Representatives employed in Connecticut. The state has a total of 24,490 individuals working in this field, indicating a consistent demand for these services.
What hourly wage can I expect as a Customer Service Representative in Connecticut?
- The median hourly wage for a Customer Service Representative in Connecticut is $23. This aligns with the annual median salary of $48,090, providing a clearer picture of daily or weekly earnings.