Customer Service Representative Salary in Alabama
Based on 33K+ workers in Alabama
Median Annual Salary (AL)
$38,400
$18.46/hr
vs National Average
$43,855
-12.4% vs national median
Salary Range (10th–90th)
$30K – $56K
33K employed in Alabama
The median salary for a Customer Service Representative in Alabama is $38,400 per year, which translates to approximately $18 per hour. This figure is 12.4% lower than the national average for the role. With over 33,000 individuals employed in this field across the state, there are significant opportunities within Alabama.
Several factors can influence the Customer Service Representative salary in Alabama. These include the specific industry of employment, the size and profitability of the company, the individual's years of experience, and their geographic location within Alabama. Specialized skills or certifications may also lead to higher compensation.
Salary Distribution — Customer Service Representative in Alabama
| Percentile | Annual Salary |
|---|---|
| 10th percentile | $29,920 |
| 25th percentile | $34,370 |
| Median (50th percentile) | $38,400 |
| 75th percentile | $46,500 |
| 90th percentile | $55,670 |
Top-Paying Industries for Customer Service Representative (U.S.)
Which industries pay Customer Service Representatives the most — nationwide figures (industry-level data is not available by state). Customer Service Representatives in Alabama tend to follow these industry patterns.
| Industry (U.S.) | Median Salary | Employed (U.S.) |
|---|---|---|
| Utilities | $58,460 | 27K |
| Mining, Quarrying, and Oil and Gas Extraction | $54,760 | 510 |
| Manufacturing | $50,460 | 128K |
| Wholesale Trade | $48,690 | 164K |
| Management of Companies and Enterprises | $48,190 | 108K |
Source: U.S. BLS OEWS National Industry-Specific estimates, May 2025. National figures (not state-specific).
Historical Salary Trend — Customer Service Representative in Alabama vs National
| Year | Median Salary (Alabama) |
|---|---|
| 2025 | $38,400 |
| 2026 (projected) | $39,552 |
The latest year is a projection based on recent wage trends — BLS has not yet released that year’s data.
| Year | Alabama Median | National Median |
|---|---|---|
| 2025 | $38,400 | $43,855 |
| 2026 (projected) | $39,552 | $45,171 |
Customer Service Representative Salary by Experience Level in Alabama
| Experience Level | Years | Median Annual Salary |
|---|---|---|
| Junior | 0-2 yrs | $34,370 |
| Mid-level | 3-5 yrs | $38,400 |
| Senior | 6-9 yrs | $46,500 |
| Staff / Lead | 10+ yrs | $55,670 |
Customer Service Representative Salary in Other States
Related Customer Service Representative Salaries in Alabama
How other high-demand occupations in Alabama compare to Customer Service Representative ($38,400 median).
| Occupation | Median Salary | vs Customer Service Representative | Hourly |
|---|---|---|---|
| Bookkeeper in AL | $44,640 | +16.3% | $21.46/hr |
| Administrative Assistant in AL | $41,630 | +8.4% | $20.01/hr |
| Receptionist in AL | $32,590 | -15.1% | $15.67/hr |
| Tutor in AL | $38,430 | +0.1% | $18.48/hr |
| Pharmacy Technician in AL | $39,030 | +1.6% | $18.76/hr |
| Dental Assistant in AL | $39,080 | +1.8% | $18.79/hr |
| Construction Laborer in AL | $36,900 | -3.9% | $17.74/hr |
| Medical Assistant in AL | $36,100 | -6.0% | $17.36/hr |
| Social Worker in AL | $41,500 | +8.1% | $19.95/hr |
| Stocker and Order Filler in AL | $34,290 | -10.7% | $16.49/hr |
| Nursing Assistant (CNA) in AL | $34,140 | -11.1% | $16.41/hr |
| Security Guard in AL | $33,720 | -12.2% | $16.21/hr |
Frequently Asked Questions
What is the typical salary range for a Customer Service Representative in Alabama?
- The salary range for Customer Service Representatives in Alabama generally falls between $29,920 and $55,670 annually. This indicates a wide spectrum of earning potential based on various influencing factors.
How does the average Customer Service Representative pay in Alabama compare to the national average?
- The average Customer Service Representative salary in Alabama is 12.4% lower than the national average. This means that, on average, individuals in this role in Alabama earn less than their counterparts in other states.
What is the hourly wage for a Customer Service Representative in Alabama?
- For Customer Service Representatives in Alabama, the median hourly wage is around $18. This is derived from the annual median salary of $38,400, providing an estimate for those paid on an hourly basis.
How many Customer Service Representatives are employed in Alabama?
- There are approximately 33,290 Customer Service Representatives employed throughout Alabama. This substantial number reflects the demand for these roles across various sectors within the state.